Crestron CEN-COM Przewodnik Instalacji Pobierz pdf (Strona 29)

Crestron CEN-HPRFGW High Powered RF Gateway

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble

situations. If further assistance is required, please contact a Crestron

customer service representative.

CEN-HPRFGW Troubleshooting

TROUBLE POSSIBLE

CAUSE(S)

CORRECTIVE

ACTION

Incorrect power

supply.

Use a Crestron power

supply with sufficient

power for the network.

PWR LED does

not illuminate.

CEN-HPRFGW is

not receiving

sufficient power.

Use the Crestron

Power Calculator to

help calculate how

much power is

needed for the

system.

NET LED does

not illuminate.

CEN-HPRFGW

Net ID is not set to

match the Net ID

of the SIMPL

program.

In Crestron Toolbox,

check Functions |

CresnetID to verify

Net ID. Verify SIMPL

Windows program ID.

CEN-HPRFGW is

not communicating

with network.

Check network cabling

for solid connections

and correct pinouts.

NET LED is on

but unit does

not

communicate

with touchpanel.

CEN-HPRFGW

Net ID is not

unique; two or

more units share

the same Net ID.

Verify the Net IDs for

all CEN-HPRFGWs

are unique when

multiple units are

used.

(Continued on following page)

Operations & Installation Guide – DOC. 6587B High Powered Gateway: CEN-HPRFGW • 25

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