Crestron CP2 Instrukcja Użytkownika Pobierz pdf (Strona 14)

3-Card Expansion Cage for AV2 Crestron CAGE2

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations. If further

assistance is required, please contact a Crestron customer service representative.

CAGE2 Troubleshooting

TROUBLE

POSSIBLE

CAUSE(S)

CORRECTIVE ACTION

PCB interconnect

jumper not installed

Follow installation procedures in this

guide.

PCB interconnect

jumper defective.

Replace PCB interconnect jumper.

CAGE2 interconnect

connector J1 pin(s) or

AV2 backplane

connector damaged.

Inspect connector pins. If damaged,

contact Crestron customer service.

Expansion card

defective.

Refer to "Troubleshooting" section of

the Operations & Installation Guide

supplied with the expansion card. *

Expansion card(s)

do not function

properly.

The appropriate document can be obtained from the Products page (PRODUCT

MANUALS section, hardware section) or Downloads page (MANUAL Library) of

Crestron’s website (www.crestron.com). New users are required to register in order to

obtain access to the FTP site.

Further Inquiries

If you cannot locate specific information or have questions after reviewing this

guide, please take advantage of Crestron's award winning customer service team by

calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].

For assistance in your local time zone, refer to the Crestron website

(www.crestron.com

) for a listing of Crestron worldwide offices.

You can also log onto the online help section of the Crestron website

(www.crestron.com

) to ask questions about Crestron products. First-time users will

need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron adds improvements to the CAGE2, additional information may be made

available as manual updates. These updates are solely electronic and serve as

intermediary supplements prior to the release of a complete technical documentation

revision.

Check the Crestron website (www.crestron.com

) periodically for manual update

availability and its relevance. Updates are available from the Download | Product

Manuals section and are identified as an “Addendum” in the Download column.

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