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CRESTRON CNRFT/CNIRT One-Way Wireless Panels
REMOTE CONTROL SYSTEMS
8 DOC. 8107
Table 3. Troubleshooting Guide (Continued)
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
No response from
CRESNET II system.
Refer to causes when LED does not illuminate and
intermittent response during transmission occurs.
Refer to corrective action when LED does not
illuminate and intermittent response during
transmission occurs.
NET ID of receiver is incorrectly set. Enter Performance Viewport in the CRESNET II
Workshop. Depress the F4 key to poll the
network. Verify that the NET ID for the
receiver is properly set to match the SIMPL
program.
NOTE:
After changing the CNRFGWA/CNIRGWA
identity code, disconnect and reconnect the
network connector.
RF ID or IR ID is incorrectly set. Verify that the RF ID or IR ID for the
transmitter is properly set to match the
SIMPL program.
NOTE:
NET ID and RF ID or IR ID are separate
parameters. ALT-R in Workshop (v5.0)
shows RF or IR transmitter button presses.
Program does not match hardware. Verify correct program is loaded in system via
Performance Viewport Workshop.
Receiver is unplugged (no power). Verify power to the receiver.
Two or more receivers are too close together. Verify that multiple receivers are properly
spaced (
>50 feet) from each other.
Wrong transmitter in use. If multiple transmitters are accessible, verify
proper unit is used.
FURTHER INQUIRIES:
If after reviewing this Operations Guide you still have additional questions, please contact a CRESTRON
technical support representative by dialing (888) CRESTRON [(888) 273-7876] or (201) 894-0660.
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